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2018, 09/06 18:00 (1853day) Posted
| 2018, 09/26 07:02 (1833day) Updated
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Due to the effects of Typhoon No. 21 and the Hokkaido Earthquake, some services have been disrupted for a long time.
・All equipment installed in Kansai became unusable due to power outage caused by Typhoon No. 21 (it took about 12 hours to resolve)
・Due to Typhoon No. 21's lightning surges and voltage fluctuations, some equipment and communication equipment installed in the Kansai region broke down, and the airport was also damaged and unmanageable (it will take about two weeks to resolve the issue)
・Due to the power outage caused by the Hokkaido Earthquake, some equipment installed in Hokkaido became unusable (it took about 3 days to resolve)
Due to the above, many services such as kukuluLIVE's recording function and viewing recordings are no longer available.
All have now been restored and can be used normally.
We apologize for any inconvenience caused due to the long-term disability.
We have introduced the following measures to ensure continued operation even in the event of a long-term power outage due to a disaster, such as this one.
・Abolish unmanned servers in remote locations ・Introduce sine wave gasoline generators ・Introduce sine wave inverters ・Strengthen gasoline stockpiles ・Introduce large capacity UPS
We would like to express our gratitude to many people for their cooperation and concern regarding this matter.
We would also like to express our gratitude to those who worked hard to restore infrastructure and distribute supplies and fuel under difficult circumstances.
We pray for everyone's safety and well-being.
■Support for equipment that breaks down due to earthquakes and power outages
If you are a viewer or broadcaster who lives in the Iburi tract or Kiyota Ward, Sapporo City,
If you are having trouble with distribution-related equipment (PCs, etc.) due to the recent earthquake and power outage, please contact us.
Please contact us using the form (http://kuku.lu/s301819).
We have repair parts and rental equipment available.
No proof of damage is required. Also, there is no cost in any case.
■Request for support
We ask for your continued support for those affected by the disaster.
Atsuma Town http://www.town.atsuma.lg.jp/office/news/emergency/14342/
Abira Town https://www.town.abira.lg.jp/webopen/parts/1052/gien4.pdf
Mukawa Town http://www.town.mukawa.lg.jp/3870.htm
Hokkaido wide area http://www.pref.hokkaido.lg.jp/hf/feg/H30-9iburi-gienkinn.htm
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