2016/01/09 17:18 Addendum We have confirmed that this issue no longer occurs with patch "KB3133431".
If you are still experiencing problems, please update Windows 10 to the latest version using Windows Update.
2015/12/31 19:13 added
We have incorporated a function (detection and deletion of KB3132372) to automatically avoid this problem in Coffret.
If the symptoms persist, please try the solutions below.
For Windows 10 only, the patch " KB3132372 " distributed without permission via Windows Update has a serious bug.
All software that utilizes Flash, including kukuluLIVE Coffret, will crash and stop working.
This patch updates Flash (ActiveX) to v20.0.0.267,
Skype, made by Microsoft, also uses Flash internally, so it appears to be crashing.
Moreover, Windows 10 has a humorous specification that Windows Update is performed arbitrarily and cannot be stopped.
On systems other than Windows 10, updating to Flash ActiveX v20.0.0.267 will work without any problems. No impact.
The workaround is as follows.
*If you are unsure or have trouble, we will provide remote support . Feel free to help yourself.
[Uninstall the problematic patch (KB3132372)]
1. Right-click the Windows mark at the bottom left of the screen and open "Control Panel".
2. Open “Uninstall a program”.
3. Click View installed updates.
4. Right-click and uninstall "Security Update for Microsoft Windows (KB3132372)" from the list.
*The "Installation date" should be around 12/31. It is convenient to sort by newest first.
5. Even if a reboot is required after uninstallation, a reboot is not required.
If you don't know how to uninstall a patch, it's a hassle, or you don't want to think about it,
The same effect can be achieved by downloading the batch file below, right-clicking it, and running it as administrator.
[Preventing the patch from being installed again]
1. To prevent uninstalled patches from being installed again, download the following software.
http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab
2. Run and click Next.
3. You will have to wait for a while, so I regret my past mistake of switching to Windows 10.
4. Click Hide updates.
5. Select the check box for "Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3132372)" from the list.
*The name is long, so just hover your mouse over it and make sure the last number that appears is "KB3132372."
6. Click the "Next" button to complete. Click "Exit Troubleshooter".
The above steps will enable Coffret to start normally.
I hope you have a wonderful end of the year while thanking Microsoft and Adobe for their smart arrangements.
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